No. 7115 | Date: 09-05-2012
We have corrected the amount of Astros credited by the SuperRewards Free Astro offers, and we may adjust some affected users’ accounts.
We sincerely apologize for the inconvenience this issue may have caused.
Incorrect Astros amount were being displayed on our offers list for a period of time, due to a system error that was discovered earlier today.
Please be advised of the followings:
- Our Billing team is currently running a thorough investigation on each affected account
- You will be notified with necessary follow-up's when we reach a conclusion
If you have any questions or concerns, please contact the billing team through the OGPlanet Help Desk at http://www.ogplanet.com/helpdesk/form.og
The OGPlanet Billing Team